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App Guide
Quick answers to the most common questions.
- How do I post about a lost or found pet?
- Tap the + button in the bottom navigation bar. Choose a post type, add a description and photos, set a location, and add your contact info.
- Who can see my contact information?
- Your contact info is visible to anyone who views your post. Only share what you're comfortable making public - a WhatsApp number or email is common.
- What happens to outdated posts?
- Active Lost Pet and Found Pet posts are automatically resolved after 60 days. You will receive an email reminder at day 45 so you can extend it if still needed.
- How do I report inappropriate content?
- Open any post and tap the flag icon. Posts that receive multiple flags are automatically hidden and reviewed by the admin team.
- How do I find a vet or trainer near me?
- Tap the Providers tab in the bottom navigation, then switch to Vets & Trainers. To list your own practice, tap 'Submit listing' on that page.
- Can I message other users?
- Yes - open any post and tap 'Message poster' to start a private conversation. Messages are visible only to you and the other person.
